Shipping

Shipping times to the United States estimate 10-14 business days. 

International shipping times estimate is 12-16 business days. 

And, order processing (product production and shipping preparation) may take up to 10 days. 

We thank you for your patience while your items are delivered.

Please note: Each product from our factory is custom printed just for you and due to the popularity of certain items in our catalogue, shipping times may take longer than the estimates above.

Tracking numbers will be made available within 10 days after you have placed your order.  You may visit our Order Status page to find your real-time update of your shipment. If you did not receive your tracking number or have any updates under our Order Status page, please contact us immediately and we will do all we can to investigate.

Please be advised that once your item has been shipped, your order cannot be modified or cancelled.

Orders containing more than one item may arrive in separate packages on different dates as we try to deliver them as fast as possible.

If your items have not arrived within 60 days of the date of original purchase, contact support@gearessence.com for a full refund of your purchase.(This policy excludes errors made by customers when providing shipping details on their order(s) and missed parcel deliveries).

Orders can be modified or cancelled within 24 hours of purchase.